FAQ

How do I choose my size? We offer a detailed size guide on our website to help you find your perfect fit.
What materials do you use in your loungewear? At Seza, we prioritize quality. Our loungewear is crafted from premium fabrics such as soft cotton, luxurious modal, and sustainable blends, ensuring comfort and durability.
How do I care for my Seza loungewear? To maintain the quality of your loungewear, we recommend machine washing on a gentle cycle with cold water and air drying.
Do you offer international shipping? Yes, we ship internationally! Shipping costs and delivery times vary based on location. Please check our shipping policy for more details.
What is your return policy? We want you to love your purchase. If you're not completely satisfied, you can return unworn items within 5 days for a full refund. Items must be in their original packaging with tags attached. Sale items are final sale.
How long will it take to receive my order? Orders are typically processed within 2-5 business days. Delivery times vary based on your location, but you can expect your order to arrive within 3-7 business days for domestic shipments.
Can I change my order after placing it? Once an order is placed, we cannot guarantee changes. However, please contact us as soon as possible, and we’ll do our best to accommodate your request.
What should I do if my order is lost or damaged? If your order is lost or arrives damaged, please contact our Customer Service team within 4 business days. We’ll work to resolve the issue promptly.